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Black Friday, Blog, Blog Post, Canada Post, Holiday Season, News, Pandemic, Shipping Delays, Tim Howey, Xpedited, Xpress -

POST UPDATE - DECEMBER 21st: Please Note that with Ontario and Quebec going into lockdown starting December 26th, the delays we expected from the Toronto and Peel regions will likely be further affected.  Please place orders well in advance.  For our local customers, we will be offering curbside and local deliveries daily.     Original Post: We all know that this year has been…different. I want to take a moment to discuss how this affects shipping timelines during the holiday season. First off, we have a perfect storm that we already know will cause courier delays – the trifecta: We're entering...

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Canada Post, COVID-19, FAQ, Local Pickup, Online Store, Retail Store, Shipping Delays, Tim Howey, We're Open! -

By this point, I suspect everyone is aware of COVID-19 and the effects it is having on many facets of your lives.  Even still, I wanted to take a few minutes to educate on what we’re doing to slow the spread of this virus while also maintaining the highest level of service possible in the vaping industry.  So, lets go through some of the frequently asked questions we’ve been receiving and address them one at a time. (If this is too much to read, there is a short summary at the end) Am I still able to buy product online?...

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Blog, Canada Post, News, Shipping Delay, Strike, Tim Howey -

   As you may have heard in the news, a possible strike could disrupt service from Canada Post, starting October 22nd, 2018.    During this time, you will still be able to order products from True North Vapor, but your shipments may be delayed.  The strike will affect one or two specific locations at a time, in 24-hour periods.  To learn about affected areas, please read Canada Post's announcement.    Rest assured, we will continue to fulfill orders in a timely manner, but please note that your shipment could arrive a couple business days later than usual.   True North...

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